MacBook not Accepting Password: Help from Computer Repair

MacBook not Accepting Password: Help from Computer Repair

If you cannot access your MacBook even after trying to enter your password several times, try one of these solutions for help. Please note that it’s always recommended to consult with an Apple support representative or visit an authorized service center for assistance with specific hardware or software issues. Here are some potential solutions if your MacBook is not accepting your password. If you still face the problem, get professional help from Computer Repair service providers.

MacBook not Accepting Password: Solutions from Computer Repair 

Verify your Keyboard Input

Before assuming an issue with your password, ensure you are typing it correctly. Pay attention to uppercase and lowercase letters, special characters, and spaces. You may have inadvertently made a typing error.

Check for Caps Lock and Num Lock

Ensure that the Caps Lock or Num Lock keys are not enabled, which can cause your password to be entered incorrectly. Check the indicator lights on your keyboard, or try typing your password while looking at the on-screen keyboard to verify if the correct characters are being entered.

Restart your MacBook

Sometimes, a simple restart can resolve minor software glitches. Press and hold the power button until your MacBook shuts down, and then press it again to turn it back on. Once it restarts, try entering your password again. If a problem is turning it on, get professional help from Computer Repair service providers.

Try an Alternate Keyboard Layout

If you use a keyboard layout other than the standard one, such as a different language layout or a third-party keyboard, switch to the standard layout and attempt to enter your password again. This ensures that there are no issues with your specific keyboard layout. 


Non-volatile random-access memory (NVRAM) or parameter random-access memory (PRAM) stores certain settings on your MacBook. Resetting it can help resolve various issues. To do this, shut down your MacBook, press the power button, and simultaneously hold down the Option + Command + P + R keys. Keep holding them until you hear the startup chime twice or see the Apple logo appear and disappear twice. Afterward, release the keys and try entering your password again. If the issue is still there, contact a Computer System Repair professional. 

Reset your User Account Password

You can reset your password using your Apple ID if you have forgotten it. Restart your MacBook, and when the login screen appears, click on the question mark icon or the “Reset Password” option. Follow the instructions, which usually involve entering your Apple ID credentials and answering security questions. Once the password has been reset, try logging in with the new password.

Use the Recovery Mode

If resetting the user account password doesn’t work, you can try using Recovery Mode to reset your MacBook entirely. Restart your MacBook and hold down the Command + R keys until the Apple logo or a spinning globe appears. This will boot your MacBook into Recovery Mode. From there, select “Utilities” and then “Terminal.” In the Terminal window, type “reset password” (without quotes) and press Enter. Follow the instructions to reset your password, restart your MacBook to check if the new password is accepted, or ask a Macbook Repair professional for help.

Restore from a Time Machine Backup

If you have a recent Time Machine backup, you can restore your MacBook to a previous state when the password worked. Boot your MacBook into Recovery Mode (as explained in the previous step) and select “Restore from Time Machine Backup.” Follow the on-screen instructions to choose the appropriate backup and restore your system.

Check for MacBook Keyboard Issues

The issue lies with your MacBook’s keyboard itself. If certain keys are not registering or there is physical damage, it can prevent your password from being entered correctly. Inspect the keyboard for visible damage, such as debris or liquid spills. If you suspect a hardware issue, it’s advisable to contact Apple Support or visit an authorized Local Computer Repair Shop for further assistance and potential keyboard replacement.

Boot in Safe Mode

Booting your MacBook in Safe Mode can help identify if any third-party software or extensions are causing conflicts with the login process. Restart your MacBook and hold down the Shift key immediately after pressing the power button. Release the Shift key once you see the Apple logo or login window. In Safe Mode, try entering your password and see if it is accepted. If it works, it indicates that a third-party software or extension is causing the problem. You can then troubleshoot by uninstalling recently installed software or disabling problematic extensions.

Verify Apple ID and iCloud Password

Sometimes, your MacBook might be connected to your Apple ID or iCloud account, requiring authentication with your Apple ID password during the login process. Ensure you enter the correct Apple ID and password associated with your MacBook. If you have forgotten your Apple ID password, you can initiate the account recovery process through Apple’s website. Or get help from a Laptop Repair professional. 


Remember to keep your data backed up regularly to prevent potential loss during troubleshooting. Remember to exercise caution when performing any system modifications or erasing data. Always have a backup of your important files to prevent data loss. If you need clarification on any of the steps mentioned or if the issue persists, it is better to get professional help from us at My Mobile Xpert. We are the best Computer Repair service provider, popular for our high quality and affordable repair services.